Terms of Service – Cascom3d

Effective Date: September 2025

Welcome to Cascom India (“we,” “our,” “us”). By accessing or using our website https://cascom3d.com and purchasing our 3D-printed products, including custom insoles, sandals, statues, architectural models, and other customized or standard items, you agree to the following Terms of Service.

1. Acceptance of Terms

By using our website and services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

2. Product Usage

Our products are designed for personal, non-commercial use only.
Customized insoles, sandals, statues, and other 3D-printed items are manufactured as per individual specifications.
Misuse, modification, or unauthorized commercial use of our products is prohibited and voids any warranties.

3. Ordering Process

All orders are subject to availability and confirmation.
Customized products require accurate input of specifications (size, design, etc.). We are not responsible for incorrect orders caused by customer-provided information.
Once the order is confirmed and manufacturing begins, cancellation is not allowed.

4. Pricing and Payment

All prices are displayed in Indian Rupees (INR).
We accept online and offline payments through secure payment gateways.
Payment must be completed before the manufacturing or dispatch of the order.

5. Shipping and Delivery

We provide delivery both online and offline.
Delivery time depends on the product type (standard vs. customized) and location.
Delivery charges, if applicable, will be displayed at checkout.
We are not liable for delays caused by courier services or unforeseen circumstances.

6. Returns, Refunds, and Exchanges

Our Refund Policy governs returns, refunds, and exchanges.
👉 Please refer to our Refund Policy page for full details.

7. Intellectual Property

All content on the website, including images, designs, descriptions, and logos, is the intellectual property of Cascom India.
Reproduction, distribution, or use of any content without prior written consent is prohibited.

8. Limitation of Liability

Cascom India is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
We do not guarantee uninterrupted access to our website.

9. Governing Law

These Terms of Service are governed by the laws of India.
Any disputes will be subject to the jurisdiction of the courts in Ghaziabad, Uttar Pradesh.

10. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time.
The latest version will always be available at https://cascom3d.com/terms-of-service.

11. Contact Us

For any questions regarding our Terms of Service:
📧 Email: info@cascom3d.com
📞 Phone: 8595809191
📍 Address: Above Burgerking, Plot No.10, Sector-5, Rajendra Nagar, Sahibabad, Ghaziabad – 201005